342: Calmness and communication with Tommaso Bunker

Tommaso Bunker has over 20 years of outstanding experience in operations, finance, human resources, marketing, & Corporate Officer-level management for both stable & turn-around corporations and independents. During his tenure as Director of Operations at Sushi Ran, the restaurant earned a Michelin Star. He would then go on to share his knowledge by helping restaurant operators turn things in their own business around. Today he is the Director of Business Development of Mr. Esspresso located in Oakland, CA.

In this episode we will discuss: There’s always a solution, you just have to find it. Taking the initiative and where that gets you. Getting involved with your team as much as possible. The business side of running a restaurant. Working in a vast array of restaurant styles and what you learn from that. Staying calm in stressful situations. The importance of mentors. Sympathy. Empathy. Culture-clashing in the kitchen. Conflict resolution. Repetition and communication are keys to success. Discipline. A smile costs nothing but means a lot. Being willing to learn.

Show notes…

Favorite Success Quote or Mantra.

There’s always a solution. There’s always challenges and always a solution; you just have to look for it.


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Career Challenge or Failure

Not staying calm and not becoming short with my staff in the kitchen.

Knowledge bombs

  1. Which “it factor” habit, trait, or characteristic you believe most contributes to your success?

    Always listen. always observe.

  2. What is your biggest weakness?

    “Maybe I listen too much and observe too long. I need to gather all the possible information before making any decision.”

  3. What is one piece of advice you have for leading others?

    Don’t for get to mentor. Don’t forget to care. Don’t forget to listen.

  4. What’s one question you ask or thing you look for during an interview?

    “What’s your story?” “Who had the most influence on your life and why?”

  5. What’s one book we must read to become a better person or restaurant owner?

    The Aristos by John Fowles 

  6. What’s one piece of technology you’ve adopted in your restaurant and how has it influence operations?

    Restaurant Activity Report      Prosper Works

  7. With all the knowledge you have now if you could go back in time and give your past self one piece of business advice, What would it be and why?

    Keep learning. Keep up with change and technology.

Contact Info


Thanks for Listening!

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Huge thanks to Tommaso Bunker for joining me for another awesome episode. Until next time!