357: Changing the flow with Bryan Gibb

Bryan Gibb is the founder of Bolt Coffee Co. Over 4 years ago Bolt Coffee Co. carved out a niche by starting as a mobile coffee catering cart which focused on weddings and other events. They have since scaled into their first brick and mortar location at The Dean Hotel in Providence, RI. Bolt Coffee Co. is A COFFEE COMPANY SEEKING TO CREATE MEANINGFUL IMPACT IN THE PLACE they find themselves. They BELIEVE THAT GOOD COFFEE IS BEST ENJOYED WITH FRIENDS.

In this episode we will discuss: COFFEE. Bringing people together around a cup of coffee. Coffee catering. Moving from having a boss to being your boss. Start small and grow. Starting a restaurant with minimal capital. Growing while maintaining culture. Recognize what makes you special and retain it. Changing the normal interactions in the hospitality industry. Using body language to sell coffee.

Show notes…

Favorite Success Quote or Mantra.

“Make haste slowly.” Have urgency to get things done but don’t rush.


Today’s Sponsor


Get a copy of the industries #1 selling marketing & promotional book Bar & Restaurant Success. This book reveals step by step marketing plans that will give you a competitive edge over your competition.



TerraSlatePaper makes replacing menus daily and weekly a thing of the past. This paper is water and rip proof!  This stuff is so tough and trusted its what the U.S. Military uses to print their maps and navigational charts on. Your menu is your most valuable marketing tool. Success is in the details. What are the details of your menu saying about you?



Career Challenge or Failure

Opened a new business and raised the capital based on early quotes. The real cost ended up being almost 5 times more.

Knowledge bombs

  1. Which “it factor” habit, trait, or characteristic you believe most contributes to your success?

    Knowing what matters and sticking to those things.

  2. What is your biggest weakness?

    “Not addressing confrontation when I should.”

  3. What is one piece of advice you have for leading others?

    Developing a spirit of empathy. Be approachable.

  4. What’s one question you ask or thing you look for during an interview?

    What are your personal of professional goals for the next two years? You can’t train someone to be a good person or a hard worker.

  5. What’s a current challenge? How are you dealing with it?

    Understanding the seasonality of our business, especially with the second location.

  6. What’s one book we must read to become a better person or restaurant owner?

    Getting Things Done: The Art of Stress-Free Productivity by David Allen

    Leaders Eat Last: Why Some Teams Pull Together and Others Don’t by Simon Sinek

  7. What’s one piece of technology you’ve adopted in your restaurant and how has it influence operations?

    • Slack– where work happens
    • Trello– shared to do list
  8. With all the knowledge you have now if you could go back in time and give your past self one piece of business advice, What would it be and why?

    • Work smart AND hard.
  9. What is one question you think should be added to this interview?

    Ask about work-life-balance and how to maintain a healthy dose of each.

Contact Info

Bolt Coffee website

social media: @boltcoffeeco

Thanks for Listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Bryan Gibb for joining me for another awesome episode. Until next time!