396: Keeping it simple stupid with David Fafara

In this episode with David Fafara, we discuss keeping it simple stupid, giving back to the community, being a hustler, starting small and scaling up, giving before you get, continuous learning, doing one thing really well, educating your staff and guests, scaling a business, and being someone’s exit strategy. 

Chicago native, David Fafara is a graduate of North Park and West Virginia where he focused on physical education and counseling. In the early 2000’s Fafara took over a small coffee roaster called Shenandoah Joe. Almost 25 years later, this little specialty coffee roaster has expanded to 4 locations and is a staple in the Charlottesville community.

Show notes…

Favorite Success Quote or Mantra.

“Keep it simple stupid.”

Today’s Sponsor

Kabbage

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Knowledge bombs

  1. Which “it factor” habit, trait, or characteristic you believe most contributes to your success?

    • On and off. When he’s on, he’s on hard. When he’s off, he does nothing.
  2. What is your biggest weakness?

    • stubbornness.
  3. What’s one question you ask or thing you look for during an interview?

    • Do you mind working?
  4. What’s a current challenge? How are you dealing with it?

    • finding people.
    • To get people to work you need to provide incentive
  5. Share one code of conduct or behavior you teach your team.

    • Treat everyone the way you want to be treated.
  6. What one uncommon standard of service you teach your staff.

    • If you need to do something that is considered rude or off-putting, announces first, and apologies before you do it. It shows you care.
  7. Share an online resource or tool.

  8. What’s one book we must read to become a better person or restaurant owner?
    GET THIS BOOK FOR FREE AT AUDIBLE.COM 

  9. What’s one piece of technology you’ve adopted in your restaurant and how has it influence operations?

  10. If you got the news that you’d be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?

    1. Live each day to it’s fullest.
    2. Treat everyone the way you would like to be treated yourself.
    3. Don’t take anything for granted.

Contact Info

shenandoahjoe.com

Thanks for Listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to David Fafara for joining me for another awesome episode. Until next time!

 

1. Customers who apply for a Kabbage line of credit using the link in this email and are approved will receive a $100 Tango e-gift card via email 3-4 weeks after qualifying. The Tango card can be redeemed for one gift card toward the customer’s choice of dozens of restaurants, retailers, spas or other experiences. Kabbage reserves the right to cancel the promotion at any time. This offer is single-use and non-transferrable. Valid in the US only.
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