In this episode with Mikey Sorboro, we discuss how he got his start in hospitality with a pedicab service; building momentum with low-cost/low-risk opportunities, using youtube to learn; the dynamics of a 3-way partnership; why trust and common goals are the glue to any partnership; how systems and processes are critical to your freedom and expansion; diversifying with bar kitchens, corporate venues, concert venues, and food trucks; recreating yourself with core values, visions, and missions; why he decided not to go the franchise route; how to pull off a fast-casual, full liquor model; using video with social media to share the story behind your restaurant and to make people laugh.
Mikey Sorboro is the “Mikey” in Mikey’s Late Night Slice. Mikey had an epiphany one night gallivanting about town. With a grumble in his belly and nothing to choose from but gyros and hot dogs, he realized there was a pizza slice shaped hole in the heart of downtown Columbus, OH. It was enormous, and he intended to fill it. By the time Late Night Slice celebrated its five year anniversary, the company consisted of 9 locations and 2 award-winning trucks. On top of these locations and trucks, Mikey is also the owner of Oddfellows Liquor Bar, Located right next to the original Late Night Slice, and Joes Corner tavern.
Favorite Success Quote or Mantra.
“Are you a thrive and structure person or a thrive a chaos person? If you’re a thrive and chaos person, you’re cut out for this industry.”
Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Knowing this industry is about creating experiences.
What is your biggest weakness?
- Short attention span
- Easily distracted.
What’s one question you ask or thing you look for during an interview?
- Hire for attitude.
What’s a current challenge? How are you dealing with it?
- Figuring out how to do growth mode correctly.
Share one code of conduct or behavior you teach your team.
- Live your core values.
What is one uncommon standard of service you teach your staff?
- Have fun with people.
Share an online resource or tool.
- Facebook- for spreading your presence throughout the company.
What’s one book we must read to become a better person or restaurant owner?
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What’s one piece of technology you’ve adopted in your restaurant and how has it influence operations?
If you got the news that you’d be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Put work into your mission, vision, and values.
- It’s not what you do that makes you successful its what you do around it that sets your apart.
Thanks for Listening!
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Huge thanks to Mikey Sorboro for joining me for another awesome episode. Until next time!