319:The 5 basic elements for training your staff with Dr. Anton Villado

In this episode we discuss, the influence our culture has over us, first training culture to our people, training as an investment and how investing in your people leads to the ultimate competitive advantage, the 5 basic elements of training your staff, training technologies, how to train those 16 of years and older, and why the training and learning process is never ending!

A graduate of Texas A&M, Dr. Anton Villado holds a Ph.D. in Industrial/Organizational Psychology. During his career, Dr. Villado has worked with organizations in various industries, but most recently the restaurant industry. In 2016, Anton joined RestaurantOwner.com to become their Chief People Officer. His work has been presented at national conferences and published in various scientific journals and book.

 

Show notes…

Success or Leadership Quote/Mantra

 

The value of training:

  • Training is a key step in developing and reinforcing the culture of your restaurant.
  • Training equips, empowers, and motivates employees.
  • Training communicates to employees that they are a valuable asset/resource to the restaurant.
  • Training facilitates effective HRM strategy (e.g., hiring from within).

The 5 elements to a basic Training cycle

  • Identify learning need.
  • Develop learning objectives.
  • Design the training program.
  • Deliver the training program.
  • Evaluate training program.
  • Continual.
  • Can be automated and tracked using technology.

 

 

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In this episode we’ll discuss:

Resources mentioned

RestaurantOwner.com

Sapien: A Brief History of Mankind

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Waitrainer

Wisetail

Typsy

Schoox

The Great Game of Business

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Contact Information

RestaurantOwner.com

Thanks for Listening!

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Huge thanks to Dr. Anton Villado for joining me for another awesome episode. Until next time!

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