309: How to become a small GIANT with Bo Burlingham

  In this episode, we discuss how open book management works, how open book management leads to a better society, how open book management is about the game, creating a company of owners, giving your team equity in your business, what is meant to be great instead of big, Union Square Hospitality Group & Zingermans Community … Listen Now…

308: 10% equity and 100% control with Dave Query

    In this episode, we discuss how to approach a negative customer, why it is always best to take the human approach, how to identify when it is time to “fire” a guest, How to go about firing a guest, why you need to hold your business partners to the same standards as someone … Listen Now…

307: 3 crucial mistakes to avoid in your restaurant with Chef Marcus Guiliano

  In this episode we discuss how & why to approach mentors, living intentionally, being selfless by purchasing from local and independent suppliers, making your restaurant an extension of your personal brand and believes, how to gather data and emails, training your staff, and delegating. Chef Marcus Guiliano is an award-winning chef, green restaurateur, real … Listen Now…

306: What, why, & how to start a MASTERMIND GROUP

  The purpose of this episode is to introduce you to the concept of a MASTERMIND GROUP. We’ll start off with a brief history of masterminds and then I’ll dive into some of the finer details behind the theory of a mastermind group. The explanation I give came directly from the man himself, Napolean Hill … Listen Now…

303: How to create harmony in a restaurant with Shila Morris

In this episode, we discuss how Shila’s family went from rags to riches by opening a restaurant, how systems can create harmony in your restaurant, what it was like to go from host to CEO and President of the family business in 13 years, and how to obtain work-life balance in a family business. In … Listen Now…

302: Why great leaders create leaders with Randy Caparoso

Highlights in this episode: why your first priority needs to be discovering your strengths, creating leaders, never blaming anyone but yourself for shortcomings, and the importance of becoming some who inspires. Randy Caparoso was a founding partner of the James Beard Award-winning  Roy’s Family of Restaurants, where he was VP & Corporate Wine Director, opening 28 … Listen Now…

300: Treat it like you own it with Chef John Toulze

In this episode Chef John Toulze discusses: Worth ethic; having an infectious positive energy; treat a business like a business from day 1; why you should treat the business like you own it, even if you don’t; embracing technology; listening to your restaurant; putting your ego aside; and being authentic. Chef Toulze started his career … Listen Now…