So its no secret that Danny Meyers “Setting the Table: The Transforming Power of Hospitality in Business” has been a hot topic here at Restaurant Unstoppable. I just recently finished this must read book and it seriously resonated with me.
What most resonated with me was Meyers concept of enlightened hospitality.
Enlightened hospitality can most simply be defined as prioritizing the order in which you deliver hospitality starting first with your employees, then followed in order by guest, community, suppliers and investors. To throw a personal twist on the topic I like to include the idea of being hospitable to your industry as well.