Originating from Boston MA area, Debi Saltzberg holds a degree in hotel and restaurant management from UMass Amherst and has spent the last 15 years working in the San Diego restaurant industry. Today, she is the founder and host of Just Forking Around: The podcast show for Restaurateurs, Creative Chefs, Kick-Ass Servers, Wicked Cool Winemakers, Fresh Farmers and frankly, anyone who plays a pivotal part in this beautifully insane sexy world of Food and Beverage.
In this episode, we discuss perspective and how it determines your outlook on what’s positive. The importance of your team! The feeling of making your guests happy. The choice to move from bartender to manager. Wanting to be part of a team. Picking yourself up when you fall down. The important part of failing is the recovery. Viewing your restaurant in the “macro.” The desire to be the best! The feeling of being worthy of rewards. Hard work and what it earns you. Being a mentor. The joy of inspiring your employees. LEADERSHIP! The importance of looking up. Your employees want to be great so it’s YOUR JOB to foster that. Don’t freak out; find the solution! Filling your mind with positivity through podcasts.
Favorite Success Quote or Mantra.
“Change the way you look at things and the things you look at will change.”
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Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
“Going to the gym.” Discipline.
What is your biggest weakness?
“I talk a lot and have terrible handwriting.” People assume carelessness.
What is one piece of advice you have for leading others?
Don’t have one leadership style. Suit your leadership to the learner’s individual style.
What’s one question you ask or thing you look for during an interview?
“I ask them to tell me the difference between hospitality and service.”
What’s one book we must read to become a better person or restaurant owner?
GET THIS BOOK FOR FREE AT AUDIBLE.COM
What’s one piece of technology you’ve adopted in your restaurant and how has it influence operations?
With all the knowledge you have now if you could go back in time and give your past self one piece of business advice, What would it be and why?
“It’s not war, it’s dinner.”
Thanks for Listening!
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Huge thanks to Debi Saltzberg for joining me for another awesome episode. Until next time!