256: The Difference Between Managers and Leaders with Ryan Gromfin


Ryan GromfinRyan Gromfin is also known as The Restaurant Boss. After years of working in the kitchen at numerous restaurants, 5 start hotels, with James Beard Award winning chefs, and the best hotelier in the world, he is now using his experience to serve as an industry consultant at Authentic Restaurant Concepts. Today he helps restaurant owners reduce cost and increase profit with efficient strategies and you can find his work at www.TheRestaurantBoss.com

Show notes…

Today’s Sponsor

Hospitality Tips From the World's Best (1)

Favorite Success Quote or Mantra.

“If every custom you ever touched was still a customer, you would not even have time to think about marketing.”

-Keith Kunningham

Knowledge bombs

  1. Which “it factor” habit, trait, or characteristic you believe most contributes to your success?

    • having a “failure is not an option: mentality.
  2. What is your biggest weakness?

    • The voice in his head saying, “he can’t do it.”
  3. What is one piece of advice you have for leading others?

    • Know the difference between leadership and management.  Leadership is inspirations, its visionary, its changing people’s lives.
  4. Whats one question you ask or thing you look for during an interview? 

    • Hire the smile.
  5. Whats a current challenge? How are you dealing with it?

  6. Whats one thing (besides food) your restaurant does well and separates you from other restaurants?

    • Systems.
  7. Whats one book we must read to become a better person or restaurant owner?

    1. Failing Forward: Turning Mistakes into Stepping Stones for Success
    2. Business Brilliant: Surprising Lessons from the Greatest Self-Made Business Icons 
  8. Whats one piece of technology you’ve adopted in your restau rant and how has it influence operations?

    • imgresTheRestaurantBoss.com/software
    • Typsy– an online training platform for the hospitality industry. Watch our short, fun video courses and take your skills to a higher level.
  9.  With all the knowledge you have now, if you could go back in time and give your past self one piece of business advice, What would it be and why?

    • Learn Business.
  10. What is one question you think should be added to this interview?

    • Have passion

Contact Info

website: TheRestaurantBoss.com

Email: Ryan@therestaurantboss.com

Thanks for Listening!

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Huge thanks to Ryan Gromfin for joining me for another awesome episode. Until next time!