323: Discover what drives your bottom line with Andrew Carlson

In this episode we discuss: Customer service IS THE BOTTOM LINE! Learning how to gain skills with face-to-face interactions. Transformative relationships. Training your staff. How do people learn and how do we successfully implement tactics for learning. When a restaurant closes it affects a large community, not just the owners. Being supportive of your co-workers … Listen Now…

200: Andrew Carlson | Consider Yourself a Student and Always Push to Learn

In this episode we discuss: What happens when you listen to the ideas of your team members; taking on silent investors; why you need to always be hiring; the significance in embracing technology; and the impact of protocols and boundaries have on work-life balance. Carlson¬†is from Los Angeles¬†and got his start in the restaurant industry … Listen Now…