Resources Tools & Services


Restaurant Tools and Resources

Trying to find the right tools for your restaurant can be intimidating, right? Thats why this page exists! The following is a list of all the products, services and tools our guest mentors have recommended and use personally in their restaurants. The industry is more competitive than ever, and there are a number of tools and services you can leverage to operate more efficiently, productively and profitability. I hope the recommendations of those proven successful in our industry helps you with your decision making! **some of the links below are affiliate links. By using my links you make this show possible. THANK YOU!

If you are interested in one of these tools, I’m happy to help you connect with the right people. Shoot me an email

Website Development for a Restaurant Website?  We specialize in producing Restaurant websites that help you find more customers and turn them into repeat customers.  Mention you heard about us from Eric and receive a bonus hour of consulting once your website goes live.  Our websites support our Free Online Restaurant Booking system – stop paying OpenTable and take bookings online for free, and our Free Restaurant OnLine Ordering system.  Zero fees so you can take orders from your website without paying Grubhub or Eat24.

Restaurant– The premier restaurant website design solution. Beautiful restaurant website templates, support and hosting included. Mobile too! Try it for free.

webdinerWebdiner– The restaurant website design marketing partner exclusively for restaurants. Web Design, mobile, social media & email marketing, and online ordering. Recommended by: Nick Ballias,


Unknown-13eateria– The most important marketing tools to generate sales. From email marketing to website design, we have your digital marketing covered under one roof. Use our all-in-one software and services to generate sales, capture loyal guests, and grow your business. Recommended bySteve Smith arm you with a suite of proven site-growing solutions to help you get more traffic, build a following and track your success every step of the way.

Recommended by: Marcus Guiliano

Point of Sales


Breadcrumb-Breadcrumb POS by Upserve is the cloud-based iPad Point-of-Sales (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Breadcrumb POS merges an easy-to-use interface with modern capabilities so owners and operators get smooth operations and the ability to focus on their people and guest experience. Combined with Upserve HQ and payment processing, Breadcrumb POS is the only complete restaurant management platform in the industry.

Recommended by: Ned Elliott, Sam Lewontin, Mike Solomonov & Steve Cook, Elizabeth Parker, Kevin O’Donnell, Paul Hadfield

squareSquare POS– Square’s POS system is designed to grow with you. Order hardware kits, accept payments, get fast deposits, run analytics, and get all the tools you need. Recommended byBrooke BurtonSam LewontinMike Solomonov & Steve CookCarrie SummerHari Pulapaka, Chris Deferio your restaurant and increase profits.
Get more out of your restaurant with products designed exclusively for the food service industry and solutions that work as hard as you do.

Recommended by: Paul Barron, Sande Solomon

UnknownToast POS– an all-in-one POS and restaurant management software with powerful tools to dramatically cut costs, drive revenue, and engage customers. Toast is built to make tableside ordering quick and easy. With efficiency in mind, servers can offer digital receipts, splitting checks is a breeze, and credit cards are secure at the swipe.

Recommended bySteve Smith, Paul Barron

Revel POS– Custom menus, infinite modifies, delivery management,Unknown-16 tableside ordering, table layout, split checks, plus way, way more. Revel is truly an all-in-one package that is cost efficient, timely, and reliable.

Recommended by: Chef Matt Ridgway, Robyn FisherPaul Barron, Colton Schoults 

logoTouch Bistro -As the #1 grossing food and drink app in 33 countries in the Apple® App Store*, TouchBistro is the proven full-service POS solution that delivers an easy-to-use product, smart features that matter, and complete front-end and back-end capabilities.

Recommended by: Giorgio TavernitiPaul Barron

PosiTouch-the food service industry’s most feature-rich POS system.  It handles all of your POS needs whether they are in  Table Service or Quick Service, Country Clubs, Cafeterias, Delivery, Arenas or Stadiums.  Whether you need 1 terminal or 50, whether your terminals are in fixed positions or mobile, POSitouch is your solution.

Recommended byRichard DiSistoRobert Fleming

POS LavuPoslavu– iPad Point of Sale. We combined years of restaurant experience with modern technology to create an ipad pos system that makes sense.  Our intuitive interface allows for daily tasks and customer interactions to be performed in as few steps as possible.Recommended By: Mike Prete



Digital Dinning- Digital Dining is more then a Restaurant POS system it is a completely integrated restaurant management software. Also offering iPad Restaurant POS systems.

Recommended by: Kath Gallant, Jim Rowe

Micros-MICROS provides comprehensive Food & Beverage point-of-sale (POS), Microsenterprise and consumer faced solutions that can be scaled to meet the needs of every type and size of the restaurant, whether you operate a single food and beverage operation or hundreds. Our modular restaurant enterprise solutions can easily be expanded as required and can fit the demands of quick-service, fast casual, and full-service restaurants, as well as catering, and bars and nightclubs.

Recommended by: Steve McHughRichard DiSistoCharles Lew

Unknown-7NCR Aloha-  With NCR Aloha, the wait is over. Our multi-functional restaurant POS solution gives operators all the tools they need to boost sales and increase the pace of service. Staff can use the POS solution to enter orders and payments, streamline food preparation and delivery, and improve operations. NCR Aloha POS is ideal for quick service, fast casual, casual dining, and fine dining restaurants and can be used on fixed POS terminals, built-for-purpose handheld devices and consumer mobile devices.

Recommended byNick SarilloTom BoucherRyan TurnerRoger BeaudoinRichard DiSisto,  Franco CarubiaKevin Nashan, Eric Goodwin

POS Consulting

Unbiased reviews on POS Systems– The restaurant POS (point of sale) system is critical to a restaurant’s overall operation and represnts a significant investment with opportunities for long-term benefits or disaster. Restaurant POS Advice was created to provide up to date, free, independent and unbiased restaurant POS information, resources, white papers and educational videos for restaurateurs so they can make an informed restaurant POS purchase decision. Recommended byBob Frazier

Counter Service Tools

table trackerLRS Table Tracker– Deliver food faster. Table Tracker is a table location system that identifies where guests are sitting so you can deliver food faster. Recommended by: Roger BeaudoinJon Swire

Branding–  we believe that every culinary professional should have a chance to create a chef brand. In today’s market, cooking skills are not enough…you need a brand! That’s why we give you the training you need to build a success culinary brand. From developing your brand identity, to knowing how to prepare for media demos, all the way to maximizing social media, your investment in Chef Branding Academy™ is an investment in your future.

Online Ordering– Online ordering system and marketing platform for restaurants. Restaurant apps andonline food ordering system. Give your customers the flexibility to order from wherever they want: your website, Facebook page, or the branded mobile apps that we build for you.

Recommended by: Mike GaninoAllison ArevaloErin Wade


Mobile Apps

RelevantRelevant Mobile all-in-one mobile solution. that connects brands to customers. . As a leading provider in customized mobile apps and mobile-centric data-capturing since 2010, we specialize in working with restaurants. We offer a holistic technology platform that includes loyalty, guest feedback and resolution, ordering, mobile payment, and gift card solutions and much more to help you give your guests a consolidated platform from which to interact with you.

Recommended by: Tom Boucher, Scotty WisePaul Barron– Online ordering system and marketing platform for restaurants. Restaurant apps andonline food ordering system. Give your customers the flexibility to order from wherever they want: your website, Facebook page, or the branded mobile apps that we build for you.

Recommended by: Mike Ganino, Allison Arevalo, Erin Wade

TheGOapp– Your personal concierge that alerts you of exclusive money-saving promotions at all the best restaurants, food trucks, bars, clubs, entertainment venues nearby.

Recommended by: Anna Dolce

Social Media Management

SmartPizzaMarketing– We work with independent operators and build a complete digital marketing plan to help them dominate their local market. This includes a mobile responsive website, weekly email marketing campaigns designed to drive sales, and complete digital marketing plan and implementation (Facebook, Instagram, Snapchat) all for one monthly flat fee.– Bespoke Social Media campaigns from the Restaurant Marketing specialists.  Photography, Facebook, Search Engine Optimisation, Online Ordering and Booking optimisation and email marketing campaigns.  If you are looking to run your own campaigns, listen to Secret Sauce, The Restaurant Marketing Podcast.  Every month Restaurants in 108 countries listen to James and the team’s best practices for Restaurant Marketing.– Picture guests at your dinner table socializing and having fun… you step into the conversation and interact with the group. We do this for you through Social Media and lead those guests back to your business to drive long-term sales.logo

Unknown-5Hootsuite -Enhance your social media management with Hootsuite, the leading social media dashboard. Manage social networks, schedule messages, engage your audiences, 
and measure ROI right from the dashboard.

Recommended byEven HennessyKen BurginAnna TauzinKaren Post

Buffer– Take your social sharing to the next level. It’s magical. Buffer is the best way to drive traffic,

buffer appincrease fan engagement and save time on social media.

Recommended byEven HennessyAnna Tauzin

Graphic Design/Multimedia/Form Builder

99 designs99designs– A great business starts with a great logo. 99designs in the best marketplace for graphic design, including logo deign, web design and other design contents. At 99designs you have an army of talented designers working to get you the best designs possible for your brand. Recommended byJames ElingKaren Post

Canva– Don’t have an artistic bone in your body, or are you sick of paying for graphic designs? Canva Makes design

canvasimple for everyone. Create designs for Web or print: blog graphics, presentations, Facebook covers, flyers, posters, invitations and so on.

Recommended byAnna TauzinPeg FitzpatrickMichael BiesemeyeJames ElingShaun Quade and Veronica FilKaren Post

Unknown-17PicMonkey– Want to design your own picture, banner, card, or invite? Editing your photos is easy with PicMonkey! Add filters, frames, text, and effects with our free online photo editor.

Recommended byMichael BiesemeyeJames Eling

Pixabay- Over 550000 high-quality photos, illustrations, and vector graphics. Free for commercial use. No attribution required.

Recommended by: Karen Post

Typeform-Build beautiful, engaging, and conversational online forms, surveys, quizzes, landing pages, and much more with Typeform. Try it FREE & without signing up!

Recommended by: Shaun Quade and Veronica Fil

Surveying/Guest Satisfaction Tools

Humm Humm -Humm is a tablet presented to your guest at the end of meal which allows you to engage, discover insights and takes action! Say goodbye to single-digit response rates. With Humm you can expect more than 85% of your guest to respond to surveys. Tools include advanced text analytics, mobile alerts and trend spotting to discover who and what is working well. The data-rich portal helps forge new emails relationships, share positive feedback online and manage wait staff objectively. Recommended byDan SbiccaBrian SheaLucas ReevePete Sittnic

LRS Checkpoint– Check Point helps your business easily collect on-site customer feedback. Get real customer reactions to checkpointyour business before they go. With Check Point, you’ll know immediately what’s working and what’s not. Recommended by:  Roger Beaudoin


Data Collection/Analytics Software

Screen Shot 2016-03-04 at 4.22.47 PMUpserve   a service that sells payments, analytics, and marketing tools to local merchants. The online software works with point-of-sale systems and terminals used by independent restaurants without additional hardware Merchants in the UpServe network use the product to interact with customer spending, social media, and other data.

Recommended by: Brandon HullAndy HusbandsJeffrey SaadAllen HessEd Doyle, Octavio Mantilla, Paul Hadfield, Kevin O’donnell

Episodes dedicated to Upserve:

231: Authority Thursday | Lindsay White | 5 Ways to Improve your Restaurant With Upserve

VengaVenga Digestible big data for restaurants. Integrating OpenTable with your POS to drive repeat visits and power the guest experience. Personalize service, target marketing, and reveal trends. Engagement, retention and recovery for your restaurant.

Recommended By:  Angela Stowell, Octavio Mantilla, Scott Steenrod, Jeremy Anderson, Shelley Lindgren


averoAvero– Avero Slingshot® is a cloud-based, SaaS analytics platform that turns mounds of data into clear, simple, actionable insights. Designed specifically for the hospitality industry, Slingshot takes the guess work out of decision-making and helps you control your costs and increase sales. Recommended byPete Sittnick,  Chris TunstallChris HimmelJay MurrayJeff BenjaminScott Steenrod, John ToulzeSondra Bernstein, Petra Polakovicova, John Kunkel

Ctuit– Ctuit is the creator of RADAR, a restaurant management software suite of tools and dashboards that give insight into restaurant activities and performance.

Recommended by: Erick Castro, Scott Steenrod


POS IQPOS-IQ– Customer relationship management. Fully integrated with the POS you already use. An incredible big data solution for the restaurant industry, that will change how you run your business for the better. Recommended by: Brandon Hull


Restaurant Magic– Data Central is robust back office restaurant software that helps restaurant management at all levels exert control in business critical areas such as sales, product mix, purchasing, inventory, workforce, cash and information management, and enterprise reporting. Recommended by:  Charles Lew

Loyalty Program

Repeat Returns LogoRepeat Returns data-driven, done-for-you marketing service learns each customer’s habits, buying triggers and most importantly… their spending potential.And then, with no effort on your part whatsoever – it optimizes and deploys your marketing for you to maximize the highest wallet-share possible from each customer. Recommended byDavid Scott PetersKamron Karington

Fivestars– We help businesses and communities thrive by turning every transaction into a relationship. Get your customers hooked. You sign them up. We bring them back. Drive more customer visits, increase spend per visit, and let us do all the work. Recommended by:  Brandon Hull

Thanx– A beautiful branded app is just the beginning. Thanx Branded Apps harness the power of our world-class marketing analytics platform. Thanx makes marketing effortless for multi-location merchants — with dramatic sales results.

Recommended by: Kate Edwards

Episodes dedicated to Thanx:234: Authority Thursday | Zach Goldstein | Get a 100% Increase in Profitability with Thanx– North America’s Most Comprehensive and Professionally Delivered Marketing Program That Automatically Delivers a Flood of Customers to Your Door Every Day … Guaranteed

Recommended by: Shila MorrisMarcus Guiliano

Stealz- Improve customer loyalty by turning customers into brand ambassadors using the world’s best and most affordable customer loyalty program.

Recommended by: Kathleen Wood

Digital Gift Cards

transaction wirelessTransaction Wireless– Connect with your customers wherever they are with the Multi-Channel Digital Gifting and Marketing Platform from Transaction Wireless.Since 2006, Transaction Wireless (TW) has been the leader in bringing digital life to traditional stored value products with B2C and B2B gift card programs, loyalty incentives, and integrated marketing solutions for retailers, partners, and consumers. Recommended by: Tom Bouche

logo-greenGratafy– Restaurant gifting, made easy. Purchase, send, and redeem gift cards & menu items at the best restaurants in town with just a few clicks. Explore great food and drink in your city. This is how it works: You pick the perfect gift from hundreds of bars and restaurants. from there we let you safe gifts for later or send to a friend immediately — via email, text message, or you can even print out your gift at home. Recommended byAngela Stowell

Email Marketing

Unknown-1Mad Mimi– makes it simple to send HTML email newsletters, grow your subscribers and manage your email list. Sign up for a free email marketing account today! Recommended byEdward Aloise

constant concactConstant Contact– Create effective email marketing and other online marketing campaigns to meet your business goals. Check out our exciting new features & updates like mobile-friendly templates, embeddable sign-up forms, Best Time to Send’ functionality, and more. Start increase sales by making it easy to find and engage guests online. your FREE trial today! Recommended by: Champe Speide

Fishbowl–Email remains the most important marketing tool you need because consumers still read their fish bowlmessages constantly! We designed our software specifically for restaurants, so what we offer is an industry leading solution that is easy to use, comprehensive, and affordable. Using best practices, we’ve built an email solution that helps you Recommended by: Octavio Mantilla

Unknown-19MailChimp– Online email marketing solution to manage contacts, send emails and track results.

Recommended by: Sarah GaviganJoseph & Jenna CucciaMarcus Guiliano,

Infusionsoft– automate your small business sales and marketing, while combining your CRM, email marketing, lead capture and e-commerce in one place.

Recommended by: Marcus Guiliano

ActiveCampaign– Grow your business with email/marketing/sales automation, and CRM

Recommended by: Marcus Guiliano


openmenuOpenMenu-A powerful platform for managing, sharing and using your restaurant’s menu. One menu, one location, infinite possibilities. The easiest way to grow your customers and control your restaurant’s menu. Recommended by:   Marc MarenoWilliam Bender

Menuvative– Menuvative presents your dishes with high quality photos and enhanced information on ingredients and nutrition, creating a more personalized, knowledgeable and interactive dining experience for your guests.

Recommended ByMike Gibbons


next is a next generation, cloud based, reservation and table management system for the iPad. Intuitive and easy to use, it encompasses every aspect of restaurant/hospitality management. Trusted by hundreds of restaurants. Over 5 million seated guests and thousands of booked online reservations. Recommended by: Marc Mareno

ulogoUReserv-Say goodbye to costly equipment leases and lengthy contracts. Because all you need is any web-enabled device and you’re ready to take reservations 24 hours a day, and manage your restaurant’s table inventory and guest information. Recommended by: Tom Boucher– Tock is revolutionary software built to fundamentally change the way restaurants run their business.Tock is an entirely different kind of software company. We have restaurant people working on tech and tech people working in restaurants. Tock is faster, more compatible, always up to date, and constantly improving. Restaurants have used crappy software for too long. Get ready for Tock.

Recommended by: Shaun Quade and Veronica Fil

OpenTable– OpenTable increases your profits by helping you seat more diners, take more reservations, and turn casual customers into regulars. We reach guests when they’re deciding where to dine. And we enable prompt and attentive service so they come back.

Recommended byRobert BarralNancy Batista-CaswellBryanna Lee TebbettsJennifer ScismLucas ReeveChris KozlowskiGarrett HarkerPete SittnickPhyllis Ann MarshallBobbey StuckeyTim and Erin ArchuletaKevin BoehmJeff BenjaminMike Solomonov & Steve Cook,  Oliver CamachoOctavio MantillaEric Donnelly, Alon Shaya, Randy CaparosoKathy Chaffee Groff

resyResy- It’s not magic; it’s just built from the ground up in 2015. We’re using content and partnership marketing, technology-powered hospitality and variable pricing to deliver a ground-breaking experience for customers, and to change the way restaurants do business.

Recommended by: Chris Himmel

images-1Reserve-YOUR DINING CONCIERGE From helping you discover your city’s best restaurants to automatically paying or splitting the check at the end of the meal, Reserve makes every part of your dining experience better.

Recommended by: Ben Fileccia, Jefferson MacklinTed HawkinsJillian Rocco, Molly Hopper, Paul Barron, Gregory Shore

Episodes Dedicated to Reserve: 

238: Improve your Guest’s Dining Journey with

imgres-2Restaurant Connect– A complete reservation system. Online reservations, table management, group dining, event planning, marketing. Rezbook Alternative.

Recommended by:


Rez Plus-  Reservations, eGifts, eMarketing, Mobile, Website. With RezPlus you begin your emotional connection with your guest through your powerful new, website. Your relationship builds as Reservation confirmations and thank you’s reinforce your image for hospitality and your oustanding dining experience.

Recommended by: Stephen Beckta

nowait– Restaurant hosts use NoWait Host App to create a wait list in the cloud and notify guests by text. NoWait replaces restaurant pagers / buzzers. Seat faster, notify guest sooner, update the host stand faster, and improve guest experience. Recommended byKevin BoehmSharon ArdianaRobert Fleming, Shila Morris, Eric Goodwin


wait list meWaitListMe– a free app for managing restaurant wait lists. It’s easy to manage guest lists, track wait times, and send free text alerts to guest mobile phones. Recommended by:  Lisa Schroeder


on cueLRS OnQue– The simplest way to manage a list. On Cue features incredibly fast guest entry and status indicators to make sure wait expectations are being managed properly. easy guest entry, SMS notifications, classic pager notifications, customer text messaging, guest status tools. Recommended by: Roger Beaudoin

Bizly– is an on-demand, web and APP based platform for booking meeting rooms in luxury hotels and space in restaurant private dining rooms by the hour. Recommended By: Ron Shah

Guest Sourcing

soshSosh– People trust Sosh to recommend and book the best places to eat, drink, and play in their city. Whether you’re throwing a special event or hosting guests every night, Sosh will help the right people discover, and love, your business. Whether you’re ticketing an annual concert, series of mixology classes, or dinner at your restaurant every night, we have the right solution for your business. Recommended byTim and Erin Archuleta

Customer Relationship Management

Nimble CRM- Nimble is the only solution to offer small businesses the best features of high-end CRM systems combined with the power of social media.

OpenTable– OpenTable increases your profits by helping you seat more diners, take more reservations, and turn casual customers into regulars. We reach guests when they’re deciding where to dine. And we enable prompt and attentive service so they come back.

Recommended byRobert BarralNancy Batista-CaswellBryanna Lee TebbettsJennifer ScismLucas ReeveChris KozlowskiGarrett HarkerPete SittnickPhyllis Ann MarshallBobbey StuckeyTim and Erin ArchuletaKevin BoehmJeff BenjaminMike Solomonov & Steve Cook,  Oliver CamachoOctavio MantillaEric Donnelly, Alon Shaya, Randy Caparoso  


Unknown-1QuickBooks– With QuickBooks you can: Stay in sync with you rank, track your expenses, send professional invoices, get paid twice as fast, pay your employees, connect to your apps, know where your business stands, manage and pay bills, have free mobile access, receive support, have multiple users and have backups.

Recommended byEvan MalletGavin Van StadenMatt RidgwayMisty YoungRobert SicaChampe SpeidelTom WalterBrian DuffyTim and Erin ArchuletaSharon ArdianaChristine RuchCarrie Summer, Erik Niel, Kath Gallant, RJ Joyce

xero- is the QuickBooks alternative. Use Xero accounting software to manage invoicing, bank reconciliation, bookkeeping & more. Start a free trial today

Recommended by: Shaun Quade and Veronica Fil

compeatCompeat– Restaurant Accounting, Inventory, Payroll and Workforce Management Software. Sharpen control over your inventory, food & beverage costs, daily sales, labor compliance & cost, accounting and payroll with one fully integrated system.Customers report an average reduction of 2.57% in food cost and 2.54% in beverage cost, with significant savings in administration time.Save time and improve accuracy with information flowing automatically from your Point of Sale system, through operations, and on to accounting.

Recommended by: Nick Sarillo, John Kunkel, Jeremy Anderson, Misty Young

UnknownRestaurant Solutions, Inc. (RSI) is an accounting firm specializing in financial and operational management services and systems, focusing specifically on the independent restaurant industry. RSI essentially combines all of your back office work into one easy-to-use platform, streamlining everything from your POS to the IRS. RSI becomes your payroll company, processes all of your vendor checks, reconciles your bank accounts, and sends in your tax payments. RSI offers dedicated industry experts who focus strongly on education; not only on how to assist independent operators to become better at their craft, but to become more knowledgeable about their restaurant finances as a whole. Recommended by: Delores Tronco, Eric Donnelly, Jennifer Jasinski

CFO Scoreboard– It’s your money. Take care of it. Better optics equals better decisions, which equals more money. Your most important financial decision is not how to make money but how to keep it, grow it and maximize it.

Recommended by: Shila Morris

The CFO Group– raising the virtual accounting expectations of our clients.We promise to deliver consistent up-to-date online accounting information in order to allow our clients to make the decisions necessary to move their businesses beyond the next threshold of success.

Recommended by: Shila Morris


Unknown-6OnDeck-Business loans from $5000 to $250000 for small businesses. Simple application, funding in as fast as one business day, and high approval rates. Apply today.

Culinary Development

ChefSteps is for people who love to cook. Get recipes, tips, and videosImage result for chefstepsthat show the whys behind the hows for sous vide, grilling, baking, and more.

Human Resource


HS_Logo_BannerHotSchedules– Includes our flagship scheduling software – the POS-integrated employee scheduling, forecasting and messaging tool that allows you to build your schedule using sales data straight from your POS system. Schedule creation is streamlined through templates and our auto-scheduler, and any updates are pushed back into the schedule automatically, with manager approval. Managers and team members can easily communicate about the schedule and other important store messages using HotSchedules mobile apps. Additional manager level communication is facilitated using the Digital Logbook.

Recommended by: Paul HiblerGary MurrayBrian DuffyRyan TurnerKevin BoehmRobert FlemingPaul C Paz Steve SmithEric LingenfelderScott SteenrodAllison ArevaloErin WadeDebra Hermansen, Kathy Chaffee Groff, Kim Bartmann



people matterPeople Matter-  A technology company on a mission to change the way the hourly workforce works. Their cloud-based tools help you hire, train, and schedule from your computer, tablet, or phone, whenever or where ever you want.

Recommended by: Louis BasileErik Oberholtzer

Zenefits– Online HR Software. 10,000+ companies run

Unknown-17on Zenefits. Onboarding made easy. Save your time & money. Free, simple & easy services: Onboarding, PTO tracking, benefits administration, complianceZenefits’ software changes the way that businesses manage HR.

Recommended by: Robyn Fisher


logo_ADP_redADP– Small business services & solutions: payroll, tax, benefits and HR. Pay your people, track time, and file taxes effortlessly. Recruit, hire and manage your team with confidence. Access better benefits and insurance through our licensed affiliate*.Help protect your company from risk.

Recommended bySteve Smith

ultiproUlti Pro– An award-winning human resource management system which is comprehensive, cloud-based, mobile-friendly, flexible, simple and powerful. UltiPro believe technology should work for people — not the other way around. Recommended by: Michael Heim

navigatehcr2Navigate HCR– Why Navigate HCR? Employer Groups are responsible for their own ACA Compliance! Compliance is mandatory and navigating through the requirements can be difficult.Finding the best solution for your company is critical in the ongoing management of your compliance needs. Recommended By: Matthew Vannini


scheduleflySchedulefly-Schedulefly is a new way for your restaurant to schedule, communicate, hire & plan. It’s easy, engaging and even fun! Your team checks their schedule from their phone, tablet or laptop. All time off request and shift trades are handled through the system. Mangers wall (Facebook for work) keeps everyone up-to-date. Keep managers in synch with Flynotes by assigning ToDos and reminders. Make the schedule from anywhere. Keep everyone updated with automated emails and text messages whenever a change is made Recommended byBen HastyChester KroegerMichael HeimMatthew GaudetBrian DuffySharon ArdianHosea Rosenberg, Kim Bartmann


when i work WhenIWork– Employee Scheduling software. The easiest way to schedule and communicate with your hourly employees.Save tons of time and reduce absenteeism. It’s free for 30 days. Over 10,000 Happy Customers Worldwide. You’re in good company! Nearly half a million people in over 50 countries rely on When I Work for employee scheduling, time clock and communication. Recommended by: Sam Lewontin, Kathleen Wood

images-3InTheWeeds-In the Weeds is different as we focus on providing workforce management and optimization software that’s simple, smart, and occasionally magical. Recommended by: Allison ArevaloErin Wade

Training/Learning/Personal Growth/ Business Development

Typsy– an online training platform for the hospitality industry. Watch our short, fun video courses and take your skills to a higher level.

Recommended by: Ryan Gromfin, David Hayden

WiseTail- the next generation Learning Management System (LMS). Our LMS makes online learning more engaging. Visit Wisetail and find out more.

Recommended byPaul BarronJeremy Anderson

Staff Training Software– Improve communication: easily send messages via email or SMS to your staff, receive confirmations of course completion automatically, and review communication by location. Improve consistency: Train every employee for e dry position the same way every time; same knowledge, same process, same results. Improve compliance: policies can be reviewed and signed off by your staff, documents tracking for hR departments is easy to use, and many pre-written policies are available to choose from. Improve comprehension: test your staff on material during presentation of training materials or afterward, utilize auto-grading, review reports of test results per course and overviews by location.

Recommended ByMisty YoungMarcus Guiliano


Software to Create Processes in Your– Get those repetitive tasks out of your head and documented, so you’re not stuck doing everything yourself, forever. In order to properly train your staff you need to enable them. One of the best ways to enable your staff  is through providing systems and processes. If you manage a team or you’re hiring your first employee, SweetProcess gives you the systemization you need to scale and grow your business.

Recommended by Nick Loper and Bryan MilesMisty Young

RockMyRestaurant-Roger Beaudoin is a successful restaurant entrepreneur who created a seasonal restaurant and bar that generates $1 MILLION dollars sales in just 4 months out of each year! To be that successful, you need a Secret Weapon…Restaurant Rockstars is that Weapon!

Episodes dedicated to this service:

226: Talking Tuesday | Dont Have a Mentor? Now You Do- Restaurant Rockstars Academy

Recommended by: Colton Shoults 

UnknownThe Restaurant Expert/Smart Systems Pro– SMART Systems Pro is an online restaurant management program for independent restaurant owners. It will transform the way you do business, how you see your business and how you feel about your business. The online program houses all of the operational systems available from in one convenient and automatic location. These are the exact same operational systems that the big chain restaurants use to make their businesses easier to manage and extremely profitable.

Recommended byDarren DenningtonDavid Scott Peters, Kathleen Wood– By bringing people together, we hope to empower Image result for journee logorestaurant professionals to take control of their careers and change the way the industry evolves. Making it in the restaurant industry will never be easy, but we believe getting access to knowledge and resources should be.– Resources to turn your good restaurant into a Great Business. From restaurant business plans to hiring, opening, training, inventory and startup checklists. Recommended byChristine RuchPhyllis Ann MarshallMisty Young, Shila Morris, Marcus Guiliano

Headspace app–Get your Headspace wherever you go with our Meditation App for your mobile, available for both iPhone & Android. Sign up for free today!

Zingtrain- Seminars & Workshops. What We Offer · Schedule & Registration · We Can Help You Choose. Personalized Training. Training · Keynotes · Meet Our Trainers.

Recommended by: Joshua Kulp and Christine Cikowski

Virtual Assistant

eahelpEAHelp– Ignite your results with a virtual assistant. The eaHELP teams get to know you and your unique business and personal goals so we can find the virtual assistant who is the perfect fit for you, your team and how you work.We combine the best virtual assistants in the market with the best systems and tools out there to deliver immediate productivity and operational results for our clients. Recommended by:  Ryan Turner

Valet Service

UnknownZirx– On demand valet and Smart Parking: The key to having a car in the cityFrom parking, to gas, to an oil change: we’ll take care of your car with the tap of a button. Recommended by: John Sundstrom 

Delivery Service– Order food from your favorite restaurants and have it delivered to your doorstep! Fast delivery with real-time GPS tracking!

th-2Ubereats: Delivers the best food right when you want it. Their curated menu features dishes from the local spots you love, and the one’s you’ve always wanted to try!

Recommended by: Giorgio Taverniti, Kathleen Wood

DoorDash-Great selections at your fingertips. Choose from local hotspots or discoverth-3your next goto’s. they’re all available on DoorDash!

Recommended by: Giorgio Taverniti

Project Management/Communication

basecampBasecamp-Basecamp keeps people on the same page. No matter what your role is, everyone works toward a common goal: finishing a project together.Trusted by millions, Basecamp is the leading web-based project management and collaboration tool. To-dos, files, messages, schedules, and milestones.

Recommended byEvan MalletEric Hebert Nick Loper and Bryan MilesDavid Scott Peters


UnknownAsana– puts conversations & tasks together, so you can get more done with less effort. Do Great Things with Asana.

Recommended by: Ken BurginHelen Cameron Nick Loper and Bryan Miles

Trello– Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Recommended by: Shaun Quade and Veronica Fil

Unknown-5Google Docs– Google Docs brings your documents to life with smart editing and styling tools to help you easily format text and paragraphs. Choose from hundreds of fonts, add links, images, and drawings. All for free.Choose from a wide variety of resumes, reports, and other pre-made documents — all designed to make your work that much better, and you life that much easier. With Google Docs, everyone can work together on the same document, at the same time.

Recommended byBlack BirchHelen Cameron Nick Loper and Bryan MilesShaun Quade and Veronica Fil

SlackImage result for slack– Team communication for the 21st century. Organize your team conversations in open channels. Make a channel for a project, a topic, a team, or anything—everyone has a transparent view of all that’s going on.For sensitive information, create private channels and invite a few team members. No one else can see or join your private channels. To reach a colleague directly, send them a Direct Message. It’s completely private and secure.

Recommended ByRob Cartwright, Erik Oberholtzer

Personal Organization/Task Managment

Evernote– Collect, nurture, and share ideas across desktop and mobile platforms with Evernote. Your thoughts are always with you, always accessible, always in sync.

Momentum Chrome DashboardReplace new tab page with a personal dashboard featuring todo, weather, and inspiration.

Recommended by: Jared Ruby and Chris Baca

WhatsappImage result for whatsapp– WhatsApp Messenger is a cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS. WhatsApp Messenger is available for iPhone, BlackBerry, Android, Windows Phone and Nokia and yes, those phones can all message each other! Because WhatsApp Messenger uses the same internet data plan that you use for email and web browsing, there is no cost to message and stay in touch with your friends.

Recommended by: Anna Dolce , Dean BrettschneiderAnthony Rudolf 

GroupMe-brings group text messaging to every phone. GLogoroup message with the people in your life that are important to you.

Recommended by: Anna Dolce 

Event management

BonfyreAppBonfyre– Drive event engagement before, during and after the eventLots of money and time are invested to create incredible experiences. Start the bonfyre weeks in advance to build momentum and continue engagement after it’s over. We combine turnkey technology that’s easy and fun to use with activation and content strategies created specifically for your event. Bonfyre offers easy access to information guests need without deprioritizing human interaction. Add personalized agendas, maps, bios, sponsors and more to your bonfyreHigher quality engagement creates a wealth of new insights about how to improve the experience for next year – which activities/speakers resonated, guest sentiment, influencers and more.

Recommended by: Gerard Craft


gatherGather– Streamline event management at your venue. Gather is one platform to manage your events from sales to execution. Cloud-based, intuitive software for your entire team. From the COO to the Chef, everyone on your team uses Gather to successfully source, sell, execute and track events. Recommended by: Hosea Rosenberg

Unknown-26TripleSeat– the Event Management Solution for owners and managers of restaurants, banquet facilities, and catering operations.

Recommended by: Michael Anthony

Maintenance Management

Unknown-2HIPPO CMMS– a powerful, affordable and user-friendly web based maintenance management system. We’ve developed an easy to use interface, customizable screens and essential CMMS features without all the bells and whistles that you don’t need and shouldn’t have to pay for. Recommended byEric Lingenfelder

File Storage

google driveGoolge Drive- Get access to files anywhere through secure cloud storage and file backup for your photos, videos, files and more with Google Drive. Recommended byBlack Birch, Chef Jake RojasShaun Quade and Veronica Fil


Unknown-2Dropbox– Dropbox is a service that keeps your files safe, synced, and easy to share. Bring your photos, docs, and videos anywhere and never lose a file again.  It’s easy to share large files with anyone — even if they don’t have a Dropbox account. Recommended by: Black BirchKen BurginHelen CameronJamie BissonnetteChris KozlowskiAllen HessMatthew GaudetChris HimmelAlexis Gelburd-KimlerTim and Erin ArchuletaMichael BiesemeyeAngela Stowell , Dushan Zaric

Inventory Management

bluecartBlueCart– Place all of your orders to all of your suppliers in one click. Save hours each week by connecting with all your suppliers in one free app. Order everything from alcohol to produce to fish to napkins — anytime, anyplace, in just one click.With BlueCart, if it’s on your screen, it’s on their screen. Your orders arrive in real-time to your suppliers in a simple, easy to read format. Tag a single product or an entire order with a note for your rep. Communicate directly and easily to modify orders, ask for rush delivery or any other special request. Your suppliers receive your orders instantly, no more trying to translate voicemails. Recommended by: Elizabeth Parker, Sondra Bernstein


ordoo– a digital gateway to order and pay in advance at your favorite cafes, coffee shops, lunch spots and bars – beating the queue and earning loyalty

Recommended by: Claire and Andrew Bowen

Pelican Pi- Cloud-based procurement tools which are simple, smart and occasionally magical! Scroll down to discover Pi.

Recommended by: Claire and Andrew Bowen

SevenFifty– Navigate your local wholesale market in a modern and logo-0fd70be34e3b8f7908115f6a16855946convenient way. Easily search through tens of thousands of wines, beers, spirits, and sakes from leading vendors, collaborate with your team and sales reps, stay organized with personal lists and notes, and much more.

Recommended by: Bobbey Stuckey


ChefSheetChefSheet-Complete Restaurant Inventory Management tool with inventory counting, ideal costing, price tracking and some very special social tools. ChefSheet is a social network that gives you up to the minute ratings and prices on everything you’re shopping for! Collaborate and share your inventories with your team members, your bookkeeper, or the folks at your other locations. If you have an internet connection, you have ChefSheet!

Recommended by: Rick Ortiz

Chef Tec– designed with the needs of larger and more complex operations in mind. ChefTec Ultra is the ideal product for clubs, large hotels, universities, conference centers, or catering halls managing unlimited profit centers (it comes with ten profit centers already included). It features the very best in production management, comprehensive inventory control, recipe and food costing, purchasing, ordering, as well as waste and lot tracking.A true inventory management software for the foodservice industry, you can track raw ingredients, deduct them from inventory and make decisions based on real numbers.

Recommended By Bruce Kalman

Front of House

flatteckFlatTeck-Cutting edge levelling & stabilization. Each point of contact with the ground has its own hydraulic cylindr fitted within the leg, and all the cylinders are interconnected with fluid hoses. We refer to this device as the PAD (Patented Actuator Device). When the
first leg makes contact with the ground, the fluid in that cylinder is forced out through the hoses and into the other legs. The smart valves inside then lock until the table moves position again. This technology not only eradicates the wobbly table but also allows users of FLAT® table bases to align 2 or more table tops perfectly and serve customers hassle free. Recommended ByJon Swire

thRadioRA 2 – a wireless total home control system. This energy-saving system gives you the ability to adjust the amount of daylight and electric light (using light controls and automated shades) as well as temperature in a single room or throughout your whole home. The system also turns off st


SRMax– Slip Resistant shoes. Recommended by: Steve Smith

In The Kitchen

jade-logoJade Range– From its inception in 1968, Jade Range LLC has been committed to providing the best in quality cooking equipment.Recommended by: Justin Walker


pacojectPaco Jet-Pacotizing enables chefs to ‘micro-puree’ fresh, deep-frozen foods into ultra-light mousses, naturally fresh ice creams and sorbets or aromatic soups, sauces or fillings without thawing. Intensive flavours, natural colours and vital nutrients are captured in individual, ready-to-serve portions.

Winston Control Vapor Ovens (c-vaps)– Become a more efficient, getlogo-2amazing yield, more return on investment, and more profit in your restaurant with control vapor ovens.

Recommended by:  Richard Allaire


DayMark Labels– he 9700’s Touch-Screen and heads-up item display will change the Unknown-5way you look at food rotation labeling. Every bit as advanced as it looks, the 9700 offers a range and combination of features that no other unit on the market can boast, including a massive 8.4” Hot Touch Full Color display, side-by-side direct thermal label printers and a premier labeling provider bringing the most innovative labeling options to the prep table. Looking at the machine is one thing, experiencing the machine is another. Recommended by:  Braden and Yasmin Wages



Strada AV Espresso Machine- Featuring iconic Italian design and user-friendly interface; For customers who appreciate the familiarity of volumetric controls and who seek repeatability and consistency in high-volume settings; Presenting the most stable brewing platform thanks to its thermal stability system and individual coffee boilers; Equipped for the very first time with High Performance Steam Wands that are always cool to the touch thanks to thermal insulation; Efficient electronics make it easy to personalize brewing settings and machine programming ensuring an enjoyable, comfortable and unique experience; Last but not least, Strada AV comes with a 3-button control panel.

Recommended by: Jared Ruby and Chris Baca

2 thoughts on “Resources Tools & Services

  1. I heard somebody mention OpenSimSim on here, a free employee scheduler, but can’t seem to find it on here. Do you know what episode it was featured on?

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